We have all the information you need to use your YouView remote control.

Maintenance mode is used to recover your box when something has gone wrong with it. You can restore your box back to its factory settings, letting you start again from a clean slate.

If your remote starts acting up, try resetting it. Pick your remote:

Sync your YouView remote to your TV with these steps:

Sounds like you may have Audio Feedback on in the settings menu. If you don’t want to hear this beeping, you can disable it in the settings menu:

You can change the standby time in the settings menu to something that suits you best.

That’s not meant to happen. Try this step to get it started:

Try these steps and we'll see if we can get it working again:

We understand how worrying this could be. It sounds like there may be a power issue with your box. We recommend trying these steps:

We hope you never need to do this but if your box has an issue that can’t be fixed, you have the option to factory reset the box.

Offering you the best of both worlds. Fast start ups during the day and energy saving at night. For everything you need to know about Smart Standby read this page:

Is your box a little slow off the mark? Then it could be because of the standby mode you’re using.

We always conscious about the amount of energy we use. That’s why we have an automatic standby mode. If you’ve been inactive for a certain amount of time, we’ll give you a nudge and say your box is about to go into standby. You can...

You can reduce the amount of energy your box uses by changing the standby mode:

Some YouView remotes are made by Humax and can sometimes control other Humax boxes near you.

Not able to change your volume using the YouView remote? It could be your settings need adjusting or an issue with the remote. Try these steps:

A YouView first, letting you zoom in to the screen and still interact with it the way you normally would. Let’s look a bit closer at how to use it: