Pre-owned YouView boxes may still contain the channels and settings from the previous owner, such as the parental controls and PIN, postcode settings or standby settings etc.

If you want to make it your own, we recommend restoring the box back its factory settings. This will delete all recordings and will restore the settings back to their default options.

We’ll then take you through the setup, letting you tune your channels, connect to the internet and set your own Parental PIN.