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Parental Controls & PIN

YouView Box

  1. 1. Press the Home button on your TV Hub remote 2. Settings can be found via the cog at the top of the Menu. 3. Select TV settings 4. Select Change Parental Control PIN 5. Enter your Pin (default is 1234) 6. Select New Parental PIN 7. Enter a new PIN 8. Re-enter your new PIN 9. Press Back to return to the main menu

  2. If you want to protect your family from inappropriate content there are two places you can set parental controls. 1. Press the Home button on your TV Hub remote 2. Settings can be found via the cog at the top of the Menu. 3. Select TV settings 4. Select Restrict Channels & Content 5. Enter your Pin (default is 1234) 6. There are two options and you need to press OK on your remote to toggle the options on/off: a. Hide Adult Content will block all adult channels & categories b. Restrict Rated Programmes, if this is selected then a specific age rating range can be chosen (blocking PG & Over, 12 and Over, 15 and over or 18) If you wish to remove the Parental Controls follow the same steps but deselect the relevant option(s)

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